How to Appeal your PCN

Often incorrect fines can be issued at the Dartford Crossing due to technical problems with the Automatic Number Plate Recognition cameras. Reportedly 80% of appeals were accepted by the Highways Agency within the first 6 months of the new system going into operation. Below are some tips to appeal your Dart Charge PCN.

How to appeal:

You should challenge the penalty by contacting the issuing authority within 28 days of the getting the notice. Quote your charge number notice and state your reasoning for why you believe the penalty is wrong.

Appeal to the independent adjudicator:

If your appeal is rejected, take it to an independent adjudicator. The details on how to do this will be provided on the original rejection notice. This appeal must take place within 28 days of the original rejection notice being received. Delivery is usually deemed to be 2 working days after the date on the notice.

Reasons for appeal to the independent adjudicator must fall into the following:

  • You were not the registered keeper of the vehicle when the contravention happened.
  • The vehicle was taken without the owner’s consent.
  • The owner is a vehicle hire firm.
  • The road user charge was paid on time and as required.
  • No user charge or penalty is payable.
  • The penalty exceeded the amount that applied in the circumstances.
  • There has been a procedural impropriety by the charging authority.
  • Other compelling reasons.

See our guide on how to avoid getting a Dart Charge PCN